ATHENS BARN CENTER

  • (423) 746-8900
613 Congress Pkwy N * Athens, TN

Return & Cancellation Policy – Athens Barn Center

At Athens Barn Center, we take pride in offering quality sheds and portable buildings that are custom-built to meet your needs. Because each structure is made-to-order or reserved specifically for you, the following policy applies to all purchases:

Choosing the right shed or portable building is crucial, and understanding our return and cancellation policy can help alleviate any concerns you may have. We offer a variety of options that cater to different needs, whether you’re looking for extra storage, a workshop, or even a small office space. It’s essential to review all details regarding deposits, cancellations, and final payments to ensure a smooth transaction. If you have any questions, our team is always here to assist you.

When placing an order, please ensure that you are fully committed to your selection. The custom nature of our products means that once you place your order, significant resources are allocated to fulfill your specifications. Therefore, understanding the implications of your deposit is critical. We appreciate your trust in us to deliver a quality product tailored to your needs.

Deposits & Cancellations

  • For added peace of mind, consider visiting our facility to see examples of previous builds and to discuss your vision with our design team. This can help ensure that you make an informed decision before finalizing your order.
  • If you need to adjust the size or style of your order, please do so as early as possible, ideally before production commences. Our team will work with you to accommodate reasonable changes whenever feasible.
    • All sales require a non-refundable deposit to initiate your order or hold inventory.
    • If you choose to cancel your order for any reason prior to delivery, your deposit will be forfeited.
    • Custom orders may not be altered once production has begun.

    Understanding the final payment process is essential for a smooth delivery. We recommend preparing your payment method ahead of time to avoid any delays. Our financing options can provide flexibility, making it easier for you to acquire the building you desire without financial strain.

    Final Payment

  • Remember that your payment options are designed to be convenient. You can choose whichever method suits you best, whether that’s a straightforward cash transaction or utilizing our financing partners for a more manageable approach.
    • All remaining balances must be paid in full before delivery.
    • We accept cash, card, check, and approved financing options.

    Delivery is a crucial step in your purchase journey. We take every precaution to ensure that your building arrives in perfect condition. Our delivery team is trained to handle your structure with care, and they will provide you with guidance on the best location to set up your new building.

    Delivery & Ownership

  • Once delivered, you have the opportunity to inspect the building. We recommend taking your time to ensure everything meets your expectations before we leave the site.
  • It’s important to note that once the sale is final, your obligations to the terms of the agreement commence. This includes understanding any ongoing maintenance you may have to undertake and any warranties that may apply to your building.

  • To ensure longevity, we recommend regular inspections and maintenance, especially after severe weather conditions. This will help in identifying any potential issues before they become significant problems.
  • Taking responsibility for your new building is a vital part of ownership. We suggest creating a checklist of maintenance tasks to aid in preserving your investment over the years.

    • Once a building has been delivered to the customer’s property, the sale is considered final.
    • At this point, the customer is fully obligated to complete the purchase and adhere to the agreed-upon terms, including any financing agreements.
    • We do not offer returns, exchanges, or refunds once the building has been delivered.
  • Additionally, consider documenting the condition of the building at the time of delivery. This information can be helpful for any future conversations with our team regarding maintenance or modifications.
  • Overall, we stand by our commitment to customer satisfaction and quality service. If you have any questions about our policies or your specific order, don’t hesitate to reach out to our customer service team. We are always here to help you make the most of your Athens Barn Center experience.

    Inspection & Responsibility

    • Customers are encouraged to inspect the building upon delivery and report any concerns to the delivery team immediately.
    • After delivery and inspection, Athens Barn Center is not responsible for any damage resulting from relocation, misuse, or neglect.

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